Privacy policy

1. Introduction

This Privacy Policy describes how Tuneasycar collects, uses and protects the personal data of users of the website https://tuneasycar.com.

We are committed to ensuring the protection, confidentiality and security of personal data in accordance with applicable regulations.

2. Data controller

Tuneasycar
Activity: Car rental, airport transfers and tourist excursions in Tunisia
Email: contact@tuneasycar.com
Telephone: +216 25 572 757
Country: Tunisia

3. Data collected

We may collect the following data:

🔹 Identification data

First and last name

Telephone number

Email address

🔹 Booking data

Pick-up date and location

Flight number (for airport transfers)

Information related to the vehicle or excursion

🔹 Technical data

IP address

Browser type

Pages viewed

Cookies

4. Purpose of processing

The data collected is used to:

Process bookings

Organise transfers and excursions

Respond to requests via form or WhatsApp

Improve the website and user experience

Comply with legal obligations

5. Legal basis

Processing is based on:

The performance of a contract (booking)

Consent (contact form, cookies)

The legitimate interest of the company

6. Data retention

Data is retained for the strictly necessary period:

Booking data: up to 5 years

Marketing data: until consent is withdrawn

Technical data: according to the rules of the tools used

7. Data sharing

Data may be shared with:

Partner drivers

Technical service providers (hosting, payment)

Administrative authorities if required by law

No personal data is sold to third parties.

8. Security

Tuneasycar implements technical and organisational measures to protect data against:

Unauthorised access

Loss

Alteration

Disclosure

9. Cookies

The site uses cookies to:

Ensure the proper functioning of the site

Measure audience

Improve user experience

Users can configure their browser to refuse cookies.

10. User rights

In accordance with applicable regulations, you have the following rights:

Right of access

Right of rectification

Right of deletion

Right of opposition

Right to restriction of processing

To exercise these rights:
📧 contact@tuneasycar.com

11. International transfer

Data may be hosted on servers located outside Tunisia or the European Union via technical service providers (hosting, email, analysis tools).

12. Policy changes

Tuneasycar reserves the right to change this Privacy Policy at any time.
The applicable version is the one published on the website.